1. Emergency Department works 24 In case of emergency contact Casualty Medical Officer (CMO) on 50666888. Emergency and Trauma Care 50666889 &Ambulance No. 50666768, 8879776366
2. Fully equipped cardiac Ambulance with Doctor and staff are available. For Ambulance Service dial on the following Nos. : (022) 50666768, 9930535066 (Mr. Suresh/Dilip).
3. We accept payments by Cash, Debit & Credit Cards, Demand Draft. The Demand Draft should be in the favour of “MGM Hospital Vashi”. Cheques are not accepted.
4. All charges (including Surgical & Diagnostic) in Wards & ICU will vary according to the class of accommodation in which patient is admitted as per hospital
5. Bed charges will be calculated on 24 Hours basis right from the time of admission till the time of discharge.
6. All the medicines and consumables should be procured strictly through the Hospital Pharmacy only and not from outside.
7. Corporate patients are requested to carry a copy of admission / approval letter from their respective corporate office.
8. In case the TPA / corporate deny payment, the patient has to make full payments as per the applicable rates.
9. Attendants have to vacate the room/ bed whenever the patient is shifted to any critical care If the patient is required to be transferred to the any ICU, the bed/ room which the patient was occupying, prior to his transfer, is to be vacated. If the patient wants to retain the bed / room, then he / she has to pay subject to Bed occupancy I availability. Bed Retention Charges 1.5 times of the class of room occupied per day till the patient is shifted back to the respective ward / room. However this criteria is applicable subject to a availability of bed/ room.
10. Emergency Charges will be 50% more than the Regular Charges for surgery, procedures, investigations when done outside the normal working Charges for procedures / investigations / surgeries will be billed according to the Class of accommodation. (Emergency Timing: 8pm – 8am) & 24 hrs. on all Sunday & Bank Holidays. High Risk charges of25% on surgery charges would be charged extra in addition to the surgery/Procedure charges and package cost.
11. The administrative / Nursing Ward in-charges are available on all floors for any

If there are any queries /complaints/ suggestions kindly contact the administration OR write to :
online@mgmhospitalvashi.net OR vashimgm@gmail.com

Reporting to Central Admission Desk/ Casualty

Deposit:
For planned admissions you will be asked to pay the initial deposit depending on the accommodation you opt for. You can check the Room Tariffs Here. For emergency admission you are required to furnish deposit maximum within 24 hours of admission.

Change in Room Category:

• If after admission at any given time, the patient opts for a higher class of accommodation, please note that all the charges would be applicable as per the selected higher class of accommodation.
• Transfer to lower class will be considered after fifteen days.
• Transfer to higher class will mean paying all higher-class charges from the day of admission, and not the date of transfer.
• When a patient is transferred to the ICU, the occupied room is to be vacated.
• In case of emergency, the retained bed/ room will have to be vacated immediately.

Billing & Payments:

• You are required to pay the amount as and when informed to you for treatment and the pharmacy billing.
• The estimate cost of hospital stay and treatment, provided by billing department may vary depending on clinical condition of the patient; which affects the stay of patient, investigation, usage of pharmacy or any condition that deems necessary.
• Interim bills will be given to patient / relative, at regular intervals and the outstanding amount must be cleared within 2-6 of receiving the bill between 9 am to 8 pm on all working days at the reception.
• In case of any default in making the regular payments & maintaining the minimum credit balance hospital reserves the right to ask the patients’ relative to shift the patient to a lower bed category or another hospital of their
• In critical/emergency cases, treatment is always a priority to us over paper work, the decision for same solely rests with the treating doctor and management.

1. The discharged time for the insured patient is upto 4 pm. If the patient is discharged between 10 pm to 9 am, when the Billing Department is closed, then He/She has to make a payment based on the rough estimate given at IPD Cash Reception Counter and the same can be finalised / settled by the next day.
2. It may take 3-4 hours for a non – TPA patient to complete the discharge procedure formalities after the written discharge instructions by the treating consultant/ team member.
3. Please vacate the room at the earliest, after discharge as other patients will require the facilities.
4. Kindly return the attendant’s & visitor’s Passes to Reception after your discharge
5. In case the patients/ relatives wish to be transferred to another hospital or wish to take discharge against medical advice of the doctor, the patients / relative will be required to sign a ‘Discharge Against Medical Advice’ declaration and clear all the outstanding hospital bills, the hospital will not be responsible for any change in the patient’s condition, thereafter.
6. All TPA patient discharges may take at least 5-6 hours (depending on the TPA) for the entire discharge process and the final approval from TPA on the day of discharge. Hospital will facilitate and co-ordinate approval process but in no ways will be responsible for the approvals/ denials.
7. In case of denial of cashless facility by the TPA the patient / family / relatives have to make the payment as a private patient.

In case of any emergency you can contact at 022-50666711 I 022-50666712

Unfortunate but medication errors may happen in hospitals, in pharmacies, or even at home and sometimes they can be hazardous too. Here’s what you can do to avoid such errors.

At Home

• Make a list of medication you are Include the dose and timings when you take them
• Any time your medication changes, list it with date and time
• Kelp medication in their original containers always and check for expiry
• Never take someone else’s medication
• Read the label every time you take a dose to make sure you have the right drug and that you are following the instruction
• Always keep a particular time gap between two doses
• Turn on the lights to take your medication
• Store medications where children cannot see or reach them
• Do not store medication cabinet in the bathroom or in direct sunlight
• Don’t chew, crush or break any capsules or tablets unless instructed
• To take liquid medication, use only the cup or other measuring device that come with it. Dosing errors can happen if you use a different cup or if you use the cup with other liquids, because the cups are often of the different sizes of different marking
• Avoid taking medicine with liquids other than water unless prescribed

In the Hospital

• Bring your medication list with you when you visit the hospital as In-patient (IP) or Out-patient (OP)
• You should ask the name of each medication and the reason you are taking them from your treating doctor
• Look at all medication before you take them for their expiry date and right dosage
• Do not let anyone give you medication without checking your hospital prescription
• Please wear identification wristband throughout your hospital stay